Stop worrying about the standard builder blackout. We back your legacy custom home with direct personal support and a comprehensive, written 1-2-10 year structural warranty.
[VERIFY WITH CHANCE BEFORE DEPLOY: every term on this page — the 1-2-10 structure, all coverage specifics by year, and who backs the warranty (Chance directly vs. a third-party warranty company like StrucSure/2-10 HBW). The homepage and process page also cite "1-2-10" and must be corrected together if his actual warranty differs.]
The custom home industry is full of horror stories where builders vanish the second the final check clears. If a faucet leaks, a paint seam cracks, or a door frame settles, getting a simple callback feels impossible.
At Chance Leigh, we build to a different standard. Because Chance manages your job site personally throughout construction, he knows every pipe, framing stud, and concrete pier inside your walls personally. (Meet Chance.)
If you have a warranty request or a post-build question, you don't route through an anonymous corporate helpdesk or get passed to a junior project manager. You call the guy whose name is on the sign — and he answers his phone personally.
"Support after the sale was great. Anything that wasn't what we wanted he made it right... If we ever do another build, we will use Chance."
— Dr. Gerard L., Custom Homeowner, Georgetown TX
"Months after the house was completed Chance would call to make sure everything was working properly and to see if we needed anything. […] He would be the first builder I would call."
— Harris Kaffie, Built on Owner's Land, Hill Country
Every legacy home we build is backed by a written 1-2-10 year warranty structure, ensuring your investment is fully protected for the long haul.
Covers essential finished materials and workmanship from foundation to roof, ensuring everything settles correctly. This protects interior cabinetry, custom trim molding, drywall joints, exterior limestone masonry, and paint finishes.
Protects major internal utility systems behind your walls, including your electrical wiring runs, plumbing supply lines, drain lines, and HVAC mechanical distribution loops.
Guarantees the structural load-bearing components of your legacy home. Covers structural foundation integrity (engineered specifically for Williamson County's active black clay), structural framing studs, load beams, and structural roof framing trusses.
Here is what a warranty call actually looks like. You call or text Chance — the same number you used during the build. No claim portal, no ticket number, no proving your case to a service coordinator reading from a script. He knows your house because he built it, so the conversation is short: you describe it, he comes out, it gets fixed. Most items never need the formal warranty process at all — they get handled the way they got handled during construction, builder to homeowner, face to face.
Because we engineer our foundations using site-specific geotechnical core drillings (see the pre-sheetrock audits in our building process) and anchor our concrete piers directly into solid Central Texas limestone bedrock, we are highly confident in our structural integrity. We treat our post-sale support not as a liability check, but as a personal relationship. We stand behind our workmanship face-to-face, ensuring your custom homestead remains secure, airtight, and structurally sound for generations.
Have questions about our warranty details, sub-trades, or building materials? Let's have a direct, honest talk. Chance responds to every inquiry personally.